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Future customer profiles

Who are you going to be selling to in the future? This is a critical question for every executive from the CEO on down. We are often tasked with that question and respond with several research techniques:

  • Macroeconomic analysis
  • Market segmentation
  • Demographics and social trend research
  • Scenario development

It is impossible to know exactly what people will be buying in the years to come, but through rigorous trend analysis, you can see the forces that will shape how you meet the market demands of today and tomorrow.

Eric Garland's author blog

  • Vince Gill’s take on an awkward moment for the music industry.
  • The Theory of Opposites (or, how I learned to stop worrying and love Amendment One)
  • Confusion over my status as a futurist