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Methodology

Competitive Futures has a unique approach to strategic management. We are likely the only consultancy in the world to combine the disciplines of short-term competitive analysis with future trend forecasting. We call this methodology future intelligence.

Why study the future as well as the present?

Organizations need time to restructure in order to react properly to threats and opportunity. Market analysts must then constantly be scanning the horizon for large strategic trends that will unfold in the coming 5 – 20 years.  These insights imply potential operational changes in the coming 1 – 5 years, which must be acted on today in order to result in profit in the coming years.

The STEEP Metholodology

The key underpinning our work is the notion of superconnection. The recent financial crisis has shown that industries and events do not exist in isolation, but are connected in a complex global web. Leaders at all levels must look beyond their industry and into the future to understand the shifts that are occuring, and to act today.

Through the systematic analysis of trends in society, technology, economics, ecology and politics, we put current decisions in the context of broader changes. Though our clients may be engaged in very specialized enterprises, we bring them a variety of trends and their implications in subjects as diverse as finance, ecology, the family, telecommunications, agriculture, politics, and much more.

The result is managerial decisions that are smarter, more sustainable, and more profitable.

Competitive intelligence plus forecasting = Future Intelligence

Competitive Futures has a unique approach to competitive analysis we call future intelligence. We are the only consultancy in the world to combine long-term strategic forecasts with competitive intelligence to tell leaders about to turn foresight into profitable opportunities.

Joseph Coates futuristThe backstory to this development is unique. CompFutures' Managing Partner Eric Garland was hard at work in the competitive intelligence field, providing analysis to Fortune 100 companies with a more tactical bent when he was invited to join the Washington DC think tank of Joseph Coates, a futurist who worked with Congress, government agencies and businesses the world over. That firm was one of the most venerable consultancies dedicated exclusively to analysis of longer-term trends, normally with a timeframe of five to twenty years into the future. There, Garland focused on strategic implications of trends in agriculture, information technology, construction, retail and basic scientific research.

It was there that Garland made a discovery that changed his view of the information that leaders need in order to guide a company successfully in a rapidly changing world. Competitive intelligence tends to be focused uniquely on existing competitors, on firms already cutting into the marketshare of a given company. Since the 1980s, CI had been developing into a recognizable profession, and many companies had discrete department dedicated to examining what was happening at the moment with - maybe - a view that went a couple quarters into the future.

Competitive IntelligenceProfessonal futurists had also made their debut in the 1960s and 70s through the extraordinarily popular work of Alvin Toffler and legitimized through the scenario planning work of Peter Schwartz and company at Royal Dutch Shell. Their work tended to focus on broader strategic trends, ones that would look out years into the future, but rarely at existing competitive dynamics.

Garland, having spent time in both camps, noticed that not only were the companies sponsoring both kinds of studies the same companies, very often it was the same person at the client who was responsible for both types of information. Moreover, he noted that the individuals who achieved the most notoriety and success in their organizations were those who integrated the future and competitive present together. The departments least likely to have budget cut in the hard times were the strategic planning groups who constantly reminded senior management about what their work meant in dollars and cents. It also tended to mean survival for competitive intelligence groups that studied current competition while providing a sense of what their work meant for the larger goals of the organization.

Today, it has never been more important to combine future trends with an understanding of tactical competitive dynamics. To study individual competitors without understand the trends outside of those immediately apparent is to follow in the footsteps of the music industry, which stood by and watched while the MP3 was created, while Napster conflagrated its business model, while iTunes replaced brick-and-mortar stores, and while sales began to plummet.

On the other hand, to study the bigger picture while ignoring the competitive dynamics of short term is follow in the footsteps of every startup that understood the future while failing to put money in the cash register.

This is why Competitive Futures offers an unusual set of professional services, provided by world experts with an unusual set of skills and bona fides. We imbue every competitive study with a sense of the future, and every study of long-trends with intelligence about the reality of the short term.

Here is a quick view of how a Future Intelligence system should serve the modern leader:

future-intelligence-system


STEEP Analysis: Reducing strategic surprises and revealing opportunities

You must think broadly in a complex, rapidly changing world.

At the basis of our competitive analysis is the application of a tool called STEEP Analysis. Used by futurists, this mnemonic device reminds us to consider a wide variety of trends outside of our own industry, specifically:

  • Social trends: aging populations, urbanization, mixed families, increased prevalence of diabetes, hypertension, and kidney failure
  • Technology trends: increased distribution of GPS, IPv6 networking, decreasing price and increase application of robotics in the home, genomic medicine, electric automobiles, nanotechnology
  • Economic trends: Real estate occupancy rates, unemployment rates, sovereign debt, household debt, corporate debt, government intervention in markets, corporate merger and acquisition activity, energy factors, raw material availability
  • Ecological trends: Water availability, biodiversity, soil health, wetlands integrity, climate change
  • Political trends: Legislation, regulation, political parties, authoritarianism versus liberal democracy

You may notice that only a few of these factors show up on the radar of many strategic planning tools. A "Balanced Scorecard" approach might deal with external market factors in a general sense, such as interest rates, unemployment (talent availability), M&A activity and energy costs as it attempts to evaluate "risk." The rest of the data collected focuses on internal factors, which is the focus ofthe vast majority of managerial activities. This is a reasonable approach in a time of relative growth and stability.

Clearly, we are no longer living in a time that warranty such assumptions about stability. As such, leaders need to redouble the resources they provide to the external factors explored in the STEEP methedology. We cannot stress enough - we know how much this flies in the face of modern management. Very few people are in the "nanotechnology" business, or the "aging populations" business. As such, there will little space in quantitative management for a proper understanding the of the risk - AND OPPORTUNITY - that such strategic shifts indeed promise. Leaders need to make space, incorporating such broad analysis into all of their other activities, such as marketing, supply chain management, sales, finance, and product development. In this day and age, strategic shifts are not optional and not frivolous wastes of intellectual time. Modern strategic management requires not only understanding STEEP trends, but more importantly, understanding their implications for the organization.

Competitive Futures specializes not only in a the collection and analysis of STEEP trends, but also in the distillation of implications so our clients can benefit from major change.

Strategic trend research - getting crucial data for client decisions

All foresight must start with hard data from reliable sources.

Competitive Futures has a unique methodology when it comes to guiding its clients into the future - we actually provide data on how the world is changing in the coming five to twenty years to help clients understand what they should do in the short-term.

strategic trend research This may seem like an incredibly obvious activity. Naturally, if you are planning for anything you should get the best data. The interesting thing about the future is that the majority of executives don't do this.

A simple exercise - ask a colleague "What are the top three strategic trends impacting your organization?" Could it be fluctuating raw material prices? Rapidly shifting customer demographics? Tectonically important technological shifts due to mobile communications? Water shortage?

After more than a decade of providing insight to leaders of business and government, we have discovered than less than 2% of managers at major organizations are able to name important strategic trends off the top of their heads. This isn't purely negligence; there are strong motivations for keeping people focused uniquely on the next quarter. An economy in rapid fluctuation is likely to make managers focus on what is right in front of them to assure survival. Of course, there is also the perennial concern of publicly-traded company basing compensation on quarterly performance as a proxy for making the stock price improve. Still, the future doesn't especially care whether you have time to study its trends - it is coming to change your business model for good and for bad regardless of whether your compensation package is attuned to this longer-range perspective.

This is why, simply put, we get the data about future trends for our clients. Competitive Futures provides custom research about where our clients' markets are heading so they can make better decisions, faster than their competitors. After years of doing this very specific type of strategic research, we are best in the world at finding superior, reliable sources of insight about how the world is changing. In many cases, we have personal relationships with the top researchers and analysts in their respective fields of expertise. This is why we deliver more reliable information in shorter time frames on future trends such as:

  • Customer demographics
  • Human resources talent pool availability
  • Economic indicators
  • Raw material supply and demand
  • Science and technology research and development
  • Import and export
  • International risk
  • Global lifestyles

After more than ten years in the business, Competitive Futures maintains a constantly updated database of trends that form the basis of many of our successful research projects for the world's most innovative organizations.

Forecast assessment - using the foresight of experts for your business

Quality foresight depends on expert opinion built on hard data.

The fourth step in our unique Future Intelligence methodology is forecast assessment, a crucial practice to be combined with rigorous trend research. In addition to looking at general trends, Competitive Futures seeks out the best forecasts from expert sources to improve our clients' foresight.

Why go to world experts for forecasts, and why assess them? More importantly, can't those experts just tell us everything we need to know about the future?

forecast assessmentA few observations based on our years of looking at highly technical forecasts:

If you need to know about the future of a branch of technology, for example, there is no subsitute for actually going to the people researching the generation of that technology to understand what is coming next, and in what timeframe. Let's say you want to know about the future of biotechnology. Sure, you can wait for a Popular Mechanics special issue, a white paper from the American Association for the Advancement of the Sciences, or even a nice series from the New York Times Sunday Paper; all of these will give you a general view of what's next. Competitive Futures will actually contact the scientists working on the creation of the next generation of gene sequencers, as well as those who made the last three generations of the same. Often, the number of people with world-class insight into the future of a branch of technology is a fairly manageable number, and they will tell you about when they expect certain discoveries. So if they say they "likely" expect $100 human gene sequences to be possible by 2020, you can then revisit those forecasts to ask what this will mean for pharmaceuticals, agribusiness, grocery stores, pharmacists, hospitals, etc.

But why not just wait for those luminaries to put out their own intellectual work showing the future implications of what they do?

In our experience, that's simply not what most experts do. With the exception of certain visionaries who understand the engineering and its implications (Andy Grove, Bill Gates, the late Richard Smalley) experts are usually focused on their actual work and its impact on directly associated scientific and economic activity. It is up to futurists and strategists at the client level to consider the broader implications of the work, which is coincidentally the next step in the Future Intelligence process.

Implications: going beyond SWOT analysis

The best data in the world is useless if you don't know how to figure out what it means for you in your next decision.

Our approach to analysis is what makes Competitive Futures so effective at providing insight to modern executives. It is not enough to describe trends on the future - you must also know what they mean in order to turn foresight into actionable intelligence.

strategic implicationsAfter more than a decade of telling leaders about the long-term, we know how to show them the implications such strategic trends will have on their short term. 
It comes down to a few simple questions:

  • SO WHAT?
  • WHAT IF...?
  • WHAT ELSE?

This tends to be the fun part of this work - and also the hard part. Trust us, it is far easier to take industry forecasts and news reports on face value. After all, the thinking goes, if it was really important, the official news sources would tell me so! If you're lucky, that's all your competitors will be thinking. If you are working with Competitive Futures, you'll be doing far more - asking pertinent questions about what each shift in society, technology, and economics will mean for your industry and what to do about it TODAY.

And we don't mean  the much-abused SWOT analysis method of assessing changes. In our experience, SWOT analysis is excellent at bringing out what we think about our industry right now. The temptation is all too great to discuss the strengths that we hope are real, the weaknesses we don't really want to discuss, opportunities that are only found in the current business models and threats that are too taboo to mention.

swot-analysisThe Future Intelligence method will lead you to consider real questions for every trend:

  • Does this mean more competitors are on the way?
  • Is regulation going to increase in the near term?
  • What will our customer base need in this future?
  • Is demand for our product going to actually increase?
  • Should we invest more in R&D based on this trend?
  • Is our business model safe in the short-term? What about down the road?
  • Do we need new distributors, or will we be selling direct?

They seem like such simple questions, but when applied systematically, we see our clients turn future disruptions into billion dollar opportunities.

More Articles...

  • Scenario development - understanding alternative futures and making profitable strategy

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